Shipping
To ensure clarity and ease of understanding, our shipping policies and timelines are outlined below, detailing both domestic and international shipping options. We aim to process and dispatch all orders from our Sydney studio promptly, adhering to the following timeframes:
Domestic Shipping in Australia
- Standard Shipping: Orders are delivered within 3-7 business days.
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Express Shipping: For quicker delivery, we offer an express option that reduces delivery time to 2-4 business days.
International Shipping
- Standard International Shipping: Estimated delivery is between 5-15 days, depending on the recipient country.
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Express International Shipping: For faster international delivery, our express service aims to deliver packages within 3-10 days. Please note, delivery times may vary due to the customs processing unique to each country.
Important Information
- Order Processing: All orders are dispatched within 3-5 business days from our Sydney studio.
- Delivery Address: Once an order has been placed, the delivery address cannot be altered.
- Delivery Method: We utilize Australia Post (AUSPOST) for our shipping needs, ensuring reliable and efficient delivery.
- Receiving Orders: If you're not available to receive your package, a notice card will be left with instructions on how to collect your delivery. For larger parcels, a signature may be required.
We are dedicated to providing a smooth and efficient delivery process, from the moment you place your order to when it arrives at your doorstep. Thank you for choosing our services, and we look forward to serving you.